[{"data":1,"prerenderedAt":195},["ShallowReactive",2],{"wissen-en-e-rechnung-kunden-informieren":3},{"id":4,"title":5,"body":6,"description":182,"extension":183,"meta":184,"navigation":190,"path":191,"seo":192,"stem":193,"__hash__":194},"content\u002Fen\u002Fwissen\u002Fe-rechnung-kunden-informieren.md","Informing Customers About E-Invoices – Templates & Tips",{"type":7,"value":8,"toc":173},"minimark",[9,13,18,22,26,37,64,68,83,87,120,124,127,148,151,156],[10,11,5],"h1",{"id":12},"informing-customers-about-e-invoices-templates-tips",[14,15,17],"h2",{"id":16},"why-you-need-to-inform-customers","Why You Need to Inform Customers",[19,20,21],"p",{},"Many of your customers don't know what an e-invoice is or whether they can process the format. A preparatory letter avoids follow-up questions and demonstrates professionalism.",[14,23,25],{"id":24},"sample-email","Sample Email",[19,27,28,32,33],{},[29,30,31],"strong",{},"Subject:"," Switching to E-Invoices as of ",[34,35,36],"span",{},"Date",[38,39,40,43,49,52,55,58],"blockquote",{},[19,41,42],{},"Dear customers,",[19,44,45,46,48],{},"as of ",[34,47,36],{}," we are switching our invoicing to electronic invoices (e-invoices). You will continue to receive your invoices by email – but from now on in the standardized ZUGFeRD format.",[19,50,51],{},"This format combines a readable PDF with machine-readable invoice data. You can open and print the invoice just as before.",[19,53,54],{},"If you have any questions or prefer a different format, please let us know.",[19,56,57],{},"Thank you for your understanding.",[19,59,60,61],{},"Best regards,\n",[34,62,63],{},"Your Name",[14,65,67],{"id":66},"short-version-for-regular-customers","Short Version for Regular Customers",[38,69,70,77,80],{},[19,71,72,73,76],{},"Hi ",[34,74,75],{},"Name",",",[19,78,79],{},"starting now, you'll receive your invoices as e-invoices (ZUGFeRD format). You can open them as usual – everything else happens automatically. Any questions? Just let me know!",[19,81,82],{},"Best regards",[14,84,86],{"id":85},"key-points-for-your-letter","Key Points for Your Letter",[88,89,90,96,102,108,114],"ul",{},[91,92,93],"li",{},[29,94,95],{},"State the transition date",[91,97,98,101],{},[29,99,100],{},"Explain the format"," (ZUGFeRD or XRechnung)",[91,103,104,107],{},[29,105,106],{},"Reassure them"," (PDF remains readable)",[91,109,110,113],{},[29,111,112],{},"Offer an alternative"," for customers who can't process e-invoice formats",[91,115,116,119],{},[29,117,118],{},"Provide a contact"," for questions",[14,121,123],{"id":122},"faq-for-your-customers","FAQ for Your Customers",[19,125,126],{},"The most common questions about e-invoices:",[88,128,129,136,142],{},[91,130,131,135],{},[132,133,134],"em",{},"\"Can I still print the invoice?\""," → Yes, ZUGFeRD contains a readable PDF",[91,137,138,141],{},[132,139,140],{},"\"Do I need to install new software?\""," → No, any current accounting software can read ZUGFeRD",[91,143,144,147],{},[132,145,146],{},"\"Will this cost me anything?\""," → No, delivery remains the same as before",[149,150],"hr",{},[19,152,153],{},[29,154,155],{},"Read more:",[88,157,158,166],{},[91,159,160,165],{},[161,162,164],"a",{"href":163},"\u002Fen\u002Fwissen\u002Fe-rechnung-erstellen","How to Create an E-Invoice"," – Step-by-step guide to your first e-invoice",[91,167,168,172],{},[161,169,171],{"href":170},"\u002Fen\u002Fwissen\u002Fe-rechnungspflicht-einfach-erklaert","Mandatory E-Invoicing Explained Simply"," – All you need to know",{"title":174,"searchDepth":175,"depth":175,"links":176},"",2,[177,178,179,180,181],{"id":16,"depth":175,"text":17},{"id":24,"depth":175,"text":25},{"id":66,"depth":175,"text":67},{"id":85,"depth":175,"text":86},{"id":122,"depth":175,"text":123},"You need to inform your customers about the switch to e-invoices. Our sample letters and templates help you do it professionally and clearly.","md",{"tags":185},[186,187,188,189],"e-invoice","customers","communication","template",true,"\u002Fen\u002Fwissen\u002Fe-rechnung-kunden-informieren",{"title":5,"description":182},"en\u002Fwissen\u002Fe-rechnung-kunden-informieren","9sQKVCY55hGzO498Nb3pRYroIWrRfbaLQXu11E95MMw",1784747858690]